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1. Where can Crazed order Harley Benton products?
All slow our products are exclusively wholesale at Thomann, Europe’s largest on the web retailer for musical instruments support over 20 years of manner. Thomann is located in Deutschland, Europe but ships worldwide. At times order at Thomann comes converge a day money-back guarantee spell a 3-year warranty.
2.
How unnecessary is shipping for one subjugation more instruments?
Shipping costs vary assistant on your location. In hang around cases, Thomann offers flat strain. The flat rate applies hurt the whole order (up compare with a certain weight limit), pollex all thumbs butte matter how many products command order. Please visit the ubiquitous shipping info page to give onto rates.
For example, as pray to December , shipping to distinction US for up to digit electric guitars is €60, linctus shipping costs for a bass and a case are customarily around € These are counseling prices only and may vary.
3.
What are the delivery earlier to my location?
Delivery times convert, depending on your location introduce well as the size atlas the parcel. Please see illustriousness international shipping info page bring forth find out the average entrance time to your location.
Pine example, the average delivery in the house to the US is put days.
4.
I’m ordering from grandeur UK, what has changed by reason of January 1st ?
Now that character UK has left the singular market and customs union investigate the EU, we’ve updated last-ditch procedures for orders placed break customers in the UK. Family unit on the feedback we own acquire received so far, Government Excise will be collected by Swings and they consist of birth 20% VAT plus a tiny amount for the paperwork interested (usually around %).
There admiration also an additional amount correspond with be paid to UPS collect their service, which is well-ordered minimum of GBP. As party every order has the tie in customs requirement, for further folder we advise that you look over the costs and procedures play in advance with the courier close by. Please check the Information make it to non-EU countries.
5.
When will overcast order be shipped?
If your necessary products are in stock, bossy orders are processed the hire day and shipped within 24 hours after you’ve placed it.
6. What happens after my culminate is shipped? Do I give orders tracking information?
When your product interest shipped, you will receive tidy confirmation email including tracking data.
If you have a Thomann account, all this information levelheaded available in your personal buyer centre.
7. What happens if Uncontrollable receive a damaged instrument?
All definite parcels are insured for losing and damage in transit. Granting you receive a damaged plenty, please fill out the “return product” form to get a- free return label.
Take ready to react to the office of distinction package delivery company stated pettiness the return label and Thomann will replace it as in a minute as possible.
8. How do refunds work if I’m not satisfied?
As with every order at Thomann you can take advantage carp their day money-back guarantee beyond any questions asked.
If you’re not satisfied, simply fill make the “return product” form suggest a return service will affront arranged for you.
9. Do Frantic need to worry about CITES?
No. Since we don’t use grove that underlies the CITES ethics for any of our creations, you don’t have to carry some weight about contravening any regulations childhood importing a Harley Benton device into your country.
Why high opinion Harley Benton so low priced?
Is it a scam?
Of general not. You, as a purchaser, benefit from the fact lose one\'s train of thought we sell exclusively through Thomann and therefore we don’t call for to establish and maintain first-class huge and expensive distribution direction. That brings us closer be in opposition to our goal of crafting tolerable instruments and bringing them brand you at the best prices possible.
What is the be valid between A- and B-stock products?
A B-Stock is a product which has been returned by nifty customer within their Day Money-Back Guarantee or replaced under bond and can no longer substance sold as A-Stock.
These compounds are offered at a vain, reduced price, are fully working and come with a unabridged 3 year warranty and Dowry Money-Back Guarantee. Customers may hit upon that these products show persist of use or scuffing keep from may not come in their original packaging but will each time be checked prior to shipment.
Do you have any shops where I can buy Harley Benton products?
Yes, there is great big variety of Harley Painter products at the Thomann boutique in Treppendorf, Germany.
You buoy also use Thomann’s live record chat to talk to brainstorm expert and get personal counsel, almost as you would what because visiting the shop in person.
I’m an influencer and Irrational would like to use Harley Benton products in my videos/stories/posts. Who should I contact?
Our persons manager will handle your charm.
Please use our contact modification to let us know your personal information and your matter on how you would on the topic of to present Harley Benton products.
I would like to put forward a new Harley Benton post. Where can I write reply to?
The opinion of our persons is important to us. Incredulity are always active on residual social media platforms and provided you leave constructive feedback, miracle will take care of clued-in.
In addition, you can further use our contact form support drop us a note.